Health & Safety Guidelines

We put protocols in place to ensure a safe event for everyone.

All Participants:

  • Stay at home if you are sick, with a cough, fever or exposed to COVID-19.

  • The following information will be requested from you during pre-registration for contact tracing:
    • Name
    • Address
    • Mobile Phone Number (preferred)
    • Email Address

Effective September 13, 2021, in compliance with the Governor’s Executive Order 21-07 (Access To State Property) and the City and County of Honolulu’s “Safe Access O‘ahu” program, all visitors to the Hawai‘i Convention Center are now required to provide proof of vaccination or a negative COVID-19 test result.

In addition to a valid photo ID, please present ANY of these acceptable documents at our temperature screening checkpoints:

  • Hawai‘i SMART Health Card (QR code) generated from the Safe Travels Hawaii website confirming full vaccination status. View their User Guide for more information.
  • Hard copy of OR photo of vaccination card showing full vaccination status
  • Negative COVID-19 test taken 48 hours prior to entry. Test results must be from an FDA EUA or approved molecular or an antigen test conducted 48 hours before the event start time.

Temperature will be taken prior to entry to the building and/or exhibition hall.

  • If your temperature reads below 100.4 F, you will be allowed to enter.
  • If your temperature reads above 100.4 F, we will ask you to rest and retake your temperature in 10 minutes. If after ten (10) minutes your temperature remains above 100.4 F, then you will not be able to enter.

  • Attendees will be issued a digital ticket at time of pre-registration. This must be printed or available on a digital device at entrance.

  • Face masks must be worn throughout the exhibition hall.

  • Maintain six (6) feet social distancing.

  • Minimize handshakes and/or physical contact.

  • Frequent use of hand sanitizing stations and handwashing for minimum of 20 seconds.

  • The following measures are being implemented by Star Events to ensure a safe event.

    • Separate doors for entrance and exit to the show floor.

    • Attendance will be monitored to ensure that we do not exceed 75% of the capacity of the hall.

    • Aisles will be designed at 20 feet widths and be marked with arrows to encourage one-way traffic flow.

    • Booths will be designed using eight (8) feet back and side drapes.

    • Encourage digital or touchless collateral and exchange of information at booths.

    • Encourage touchless payments- use of credit/debit cards and digital payment systems.

    • Additional hand sanitizing stations will be placed in the building/exhibition hall.

    • Enhanced cleaning and sanitization of high touchpoint areas throughout the event.

    • Ample signage will be placed throughout to remind participants to
      • Social distance,
      • Wear face masks,
      • Minimize physical contact,
      • Use hand sanitizers.

    The following is also highly recommended:

    Exhibitors:

    • Staff with social distancing in mind- three (3) OR less persons per 10x10 booth at a time.
    • Digital or touchless collateral and exchange of information is encouraged.
    • Face masks should be worn.
    • Eye wear and disposable gloves are recommended.
    • Constant sanitization of table, chairs, and other high touchpoint areas throughout the show.
    • Frequent use of hand sanitizing stations and handwashing for minimum of 20 seconds.

    Attendees:

    • Face masks must be worn throughout the exhibition hall.
    • Maintain six (6) feet social distancing.
    • Minimize handshakes and/or physical contact.
    • Digital or touchless exchange of information is encouraged.
    • Frequent use of hand sanitizing stations and handwashing for minimum of 20 seconds.

    These protocols are subject to change due to changes in governmental restrictions at the time of the event.

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